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Dr. Chris C.
Dr. Chris C.
User

Shopping Checkout buynow error  en

Autore: Dr. Chris C.
Visite 1328, Followers 1, Condiviso 0  

After adding the merchandise into the cart and following all the instructions, when click "BUY NOW' button, we receive an error message 'GENERIC ERROR" I am sending a captured of the setting up of the "SENDING ORDER"

Please help us to fix this problem.

Note: our website link as below:

http://www.sample.lgni.net/

Thanks,

Chris

Postato il
6 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello.Try different PHP versions on hosting 7.1, 7.2, 7.3, 7.4.

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Postato il da Aleksej H.
Dr. Chris C.
Dr. Chris C.
User
Autore

We are using 7.4.10

The problem is the same

Please see an attached file.

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Postato il da Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Autore

Data Management setup

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Postato il da Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Autore

Shopping Cart "Sending Order setup

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Postato il da Dr. Chris C.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Postato il da Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Chris

As of now, I've tested your store at the URL you provided and it works without errors

Were you able to solve the issue already or did you simply remove a part of the configuration to get it to work?

Keep me posted here on this

Thank you

Stefano

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Postato il da Stefano G.