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Anne V.
Anne V.
User

Forms not sending  en

Автор: Anne V.
Просмотрено 933, Подписчики 1, Размещенный 0  

A form which has worked perfectly well for years is suddenly not sending. I've checked the settings against a form on another website which I know is working (screenshot attached), and I've changed the PHP to 7.4 as this solved a previous problem I had, but still the form is not sending. 

http://petswelcomeholidaycottage.wales/booking-form2.html

Any suggestions would be greatly appreciated. 

Thank you. 

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4 Ответы
Aleksej H.
Aleksej H.
Moderator

Hello.
Check your Spam folder.
The website domain address and the mail domain address do not match. It is better to use mail with a domain address.
Form stopped working after update?

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Размещено От Aleksej H.
Anne V.
Anne V.
User
Автор

That's worked, thank you. Yes, the problem did start after the update.

Should I change the PHP back to 8 now? 

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Размещено От Anne V.
Paul M.
Paul M.
User

I've got the same problem.
On the website tester everything works just fine, but the form on our website does not.
I tried my old version ( Pro12) and no problems at all.
Tried PHP 7.4  trough  8.1
All  the  settings,  PHP,  SMTP.  etc.

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Размещено От Paul M.
Anne V.
Anne V.
User
Автор

Mine is working fine now. I set up a new email addy on the host server, and put that into the upload parameters,  and then set a forwarder on my host site to get the form to where I want it to go.

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Размещено От Anne V.