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Anne V.
Anne V.
User

Forms not sending  en

Auteur : Anne V.
Visité 1613, Followers 1, Partagé 0  

A form which has worked perfectly well for years is suddenly not sending. I've checked the settings against a form on another website which I know is working (screenshot attached), and I've changed the PHP to 7.4 as this solved a previous problem I had, but still the form is not sending. 

http://petswelcomeholidaycottage.wales/booking-form2.html

Any suggestions would be greatly appreciated. 

Thank you. 

Posté le
4 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello.
Check your Spam folder.
The website domain address and the mail domain address do not match. It is better to use mail with a domain address.
Form stopped working after update?

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Posté le de Aleksej H.
Anne V.
Anne V.
User
Auteur

That's worked, thank you. Yes, the problem did start after the update.

Should I change the PHP back to 8 now? 

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Posté le de Anne V.
Paul M.
Paul M.
User

I've got the same problem.
On the website tester everything works just fine, but the form on our website does not.
I tried my old version ( Pro12) and no problems at all.
Tried PHP 7.4  trough  8.1
All  the  settings,  PHP,  SMTP.  etc.

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Posté le de Paul M.
Anne V.
Anne V.
User
Auteur

Mine is working fine now. I set up a new email addy on the host server, and put that into the upload parameters,  and then set a forwarder on my host site to get the form to where I want it to go.

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Posté le de Anne V.