Same problem with opening program having taken advice - now desperate 
Author: Jo H.
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I am unable to open my Website X5 software. I can only get two clicks in and choose the project to work on and just after the start of ‘Initialising Project Files’ up comes a sign saying:-
An error occurred while loading the project
[There is an error in XML document (1894464, 120).]
I have already tried the suggestion below but for fear of losing all my work, I duplicated that project and went through the instructions as stated in
https://helpcenter.websitex5.com/post/47713with the duplication and I still get the error message but with a different number 'XML document (1894696, 40)'
Should it work the same way on the duplicate site? Or will I have to risk everything on the original?
Posted on the
Hello Jo H.,
I already answered you at https://helpcenter.websitex5.com/post/118503 you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.
Many thanks!