WebSite X5Help Center

 
Silly M.
Silly M.
User

Redundant frame around e-mail form in WebSite X5 Evolution X5 11.0.6.27  en

Author: Silly M.
Visited 1991, Followers 1, Shared 0  

Hello,

I updated my web site using the lastest version of WebSite X5 Evolution 11.0.6.27.

I had an e-mail form that appeared fine so far but since the latest version there is an unnecessary frame around the form. I tried everything to get rid of the frame but I couldn't.

I attach a picture: the top part is the old version without frame and the bottom part is the current version with the redundant frame.

Please help me.

Thank you,

Silly Man

Posted on the
10 ANSWERS - 1 CORRECT
Andre E
Andre E
Moderator

I Hope it's in the settings of your cell style.

Goto step 3 and select there the mail form, just select!, then use top button cell style.

set border thickness to zero.

I hope thats it.

Read more
Posted on the from Andre E
Silly M.
Silly M.
User
Author

Thank you but as I said I tried everything including cell style and it didn't help.

Read more
Posted on the from Silly M.
Silly M.
Silly M.
User
Author

And the frame is not around the whole cell.

There is one frame around the email form objects (fileds) and a smaller one between the fields and the buttons.

Read more
Posted on the from Silly M.
Andre E
Andre E
Moderator

Is it in the preview if you start preview from scratch ?  This is with the ctrl button pressed ?

Check aslso step 1 template style email settings.

Do you have it if you create a new page ? And if you create a new project with a mail form ?

Read more
Posted on the from Andre E
Silly M.
Silly M.
User
Author

A brand new project with a new page does the same.

Read more
Posted on the from Silly M.
Andre E
Andre E
Moderator

I will try the same to see what happens, can you tell me what template you used ?

Read more
Posted on the from Andre E
Silly M.
Silly M.
User
Author

It's a custom template but I tried with a standard template as well and the same thing happened.

Read more
Posted on the from Silly M.
Andre E
Andre E
Moderator

To me it looks fine. New project, just an email object with 2 fields.....

But Are you sure you updated ? Your profile still says: 11.0.5.24  !

Try else a full reinstall from your profile here in answers for X5 and see if this helps.

https://answers.websitex5.com/profile/downloads

Your project should be safe but a backup from step5 is always a good idea.

Read more
Posted on the from Andre E
Jamie B.
Jamie B.
User

Hi

if you still have the same problem, send it over to me at info at x5tuts dot com and I'll remove the frame for you.

regards

jamie

Read more
Posted on the from Jamie B.
Silly M.
Silly M.
User
Author

Reinstall solved the problem, thank you.

It seems that some of my files got corrupted.

Read more
Posted on the from Silly M.