WebSite X5Help Center

 
Sezai T.
Sezai T.
User

My users can receive confirmation but admin can not receive  en

Author: Sezai T.
Visited 1905, Followers 1, Shared 0  

HELLO,

I have a email from in my website, and users can sent email from here, they can receive a confirmation that message is sent with the collected data, but admin can not receive that user's email...

Posted on the
4 ANSWERS - 3 USEFUL
Bruce ..
Bruce ..
User

Sezai Hello !

If I could understand your question, you are getting normal email. And if the administrator can receive e- mail sent by any user . For this to happen , you can redirect the email 's site to the administrator's e -mail, this would be a solution . Generally hosting servers offer this function. I hope it was helpful for my answer.

Tradução

Olá Sezai!

Se consegui entender sua pergunta, você está recebendo o e-mail normal. E se o administrador pode receber o e-mail enviado por qualquer usuário. Para que isso aconteça, você pode redirecionar os e-mail's do site para o e-mail do administrador, esse seria uma solução.Geralmente os servidores de hospedagem oferecem essa função. 

Read more
Posted on the from Bruce ..
Sezai T.
Sezai T.
User
Author

Dear Bruce,

I think I couldnt explain well, my situation.

I have an email form on my website, it is a kind of questionare.

When a user enter my site and answers these questions, I should receive those answers in an email, and one email should be received by the user for confirmation.

User can receive the confirmation email but i cant receive anything which is collected by this questionare.

regards

sezai

Read more
Posted on the from Sezai T.
Bruce ..
Bruce ..
User

Sezai T.

There is the option to send a confirmation e- mail as print attached . But if you are not getting the information entered on the form, follow a few tips that can solve .

1 - Redo the contact form page.

2 - Check to be properly configured Mysql database.

3 - Contact the support of your hosting server and check if they are a problem in the matter of e- mail . I hope it will be useful some of these solutions .

Tradução

Sezai T.

Existe a opção de enviar um e-mail de confirmação conforme print anexo. Porém caso não esteja recebendo as informações digitadas no formulário, segue algumas dicas que podem solucionar.

1 - Refazer a página de formulário de contato.
2 - Verificar se estar devidamente configurado o banco de dados Mysql.
3 - Entrar em contato com o suporte do seu servidor de hospedagem e verificar se eles estão com algum problema na questão de e-mail.

Espero que seja útil alguma dessas soluções.

Read more
Posted on the from Bruce ..
Bruce ..
Bruce ..
User

Print

Read more
Posted on the from Bruce ..