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R. Fernandez
R. Fernandez
User

Can not install Ver 13 Demo  en

Author: R. Fernandez
Visited 1168, Followers 1, Shared 0  

Greetings Everyone,  I've tried to install Ver 13 Demo to test but it gets hung up in the "loading Libraries" and then gives the message "Category does not exist".

Can anyone help?

I have the previous few versions installed and running ok.

Thank you for your help !

Posted on the
3 ANSWERS
Incomedia
Samantha M.
Incomedia

Hello R. Fernandez,

thank you for contacting us!

Could you please read the suggestion I have added here and try it out?

https://helpcenter.websitex5.com/en/post/156112

Let me know if you manage to solve the issue!
Thank you! 
Samantha

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Posted on the from Samantha M.
R. Fernandez
R. Fernandez
User
Author

doing the lodctr /r in dos:

I get the error:

unable to rebuild performance counter setting from fystem backup store, error is 5

Any ideas?

I can't see getting the new version if I can't use it.

Ramon

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Posted on the from R. Fernandez