Hello Thayer

You can set it up here ( but it seems that you have been there ) :

The information on the order does not go to PayPal, but the buyer and you, will receive a mail with the order specified.

The order in the mail, contains much the same information the buyer sees, when he looks in the basket.

You have to set up your mail address to also get a copy of the order details.

Kind regards

John S.

S. Thayer

I am aware that PAYPAL changed the rules fairly recently (& caused me much grief). My recommendation is to upgrade to V14 (click on your profile, top right this webpage & select offers), alternativeley you can follow the following guide (it was way too hard for me)

https://helpcenter.websitex5.com/en/post/177770

Good luck - let us know if you have difficulties.

In using the website help center instructions I copied and pasted the code as instructed, changed the paypal account to my email account and the EU to USD.

Now I'm have a problems understanding how to modify the  following code:

&return=http%3A%2F%2FpaymentconfirmationURL&cancel_return=http%3A%2F%2FpaymenterrorURL

Do I put my website http://www.thayercraft.com and leave the %3A%2F%2F or does this replace it??  and also for the return=http  does that become ...._return=http://www.thayercraft.com%3A%2F%2paymenterrorURL

Can you explain more clearly and just precise step by step what you mean please?

And I don't even know where to find the confirmation page URL. 

And, the big question is, why do I not have access to the order information from the customer?  I've had my email address on the sending order page from day one but no email was sent with the  style, width, finish and yards and clearly defined in the shopping cart.

Thanks

Steve Thayer

Thayercraft Inc

Hello Thayer

I think you could focus on the order-confirmation via mail.

You SHOULD receive a mail confirmation with the order details and the order number.

Have you tried to setup the mailform and get mail from there ? - just as a test.

Where does the customer's order info go?  I don't get it.  You can think of me as dumb or whatever.  I'm smart in other things.   I just need to know how I get to the information for what the customer buys from within the website I created using your program.

Sincerely

Steve Thayer

Hello Thayer

I don't think you are dumb at all - I only think your system are having trouble with sending mails.

I suggest :

You make a test to see if your system will send mails. The easiest way to make such a test with the v11, is to use a mail-object. Here you also should be able to let your system send a mail to a person AND send a copy to yourself.

When you have verified that your system is able to do this, then you can concentrate on the order-system.

Here you have the same - when a user press the "buy" then he will get a copy of the order and you should ALSO get a copy of the order.

So - are your system able to send mail to a user and a copy to you ?

I just made a test in one of my old testaccounts ver 11

Here is an order confirmation to the seller :

And her the same confirmation  to the buyer :

The above is 2 clips from orders I just have received by mail.

It is JUST for test.

The one mail is from the system to the customer.

The other mail is to the seller (typical the owner of the site )

Is it such order confirmations you are missing ?????

The "shopping" was made on this page : http://www.john-schwartz.dk/kategori1.html

Again it is only a testsite - but you could try to "buy" some items and then see the order confirmation the customer gets.

Hello again Thayer

maybe it could be useful for you to see this post : https://helpcenter.websitex5.com/en/post/177770

Hi S Thayer,

you can try inserting this code to the "immediate payment custom code".
obviously inserting "your data" in the items highlighted in bold. after you've edited, paste it in ws.
it must be pasted in ws all in one on a "single line".

I hope it will help you solve the problem.

let me know if it was successful. if you succeeded, you can close the post, if you have other problems, you can contact me by mail.

<a target="_blank" href="https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&address_override=0&bn=IT_ICM-WPS&business=***&item_name=Ordine%20[UESCAPE_ORDER_NO]&item_number=[UESCAPE_ORDER_NO]&amount=[UESCAPE_PRICE, 1, ###.@@]&currency_code=EUR&button_subtype=services&no_note=0&charset=UTF%2d8&first_name=[UESCAPE_NAME]&last_name=[UESCAPE_LASTNAME]&address1=[UESCAPE_ADDRESS1]&address2=[UESCAPE_ADDRESS2]&city=[UESCAPE_CITY]&state=[UESCAPE_STATEREGION]&country=[UESCAPE_COUNTRYCODE]&zip=[UESCAPE_ZIPPOSTALCODE]&email=[UESCAPE_EMAIL]&no_shipping=1&return=http%3A%2F%2Fwww.your-site.com%2Fyour-shop-page.html&cancel_return=http%3A%2F%2www.your-site.com%2Findex.html"><img src="https://www.paypal.com/en_US/i/btn/btn_buynowCC_LG.gif" alt="Pay Now" border="0"></a>

Steve, you have moved to V14, is your problem resolved?