WebSite X5Help Center

 
Francos H.
Francos H.
User

Email Form not Working after upgrading to Pro 2019  en

Author: Francos H.
Visited 2381, Followers 1, Shared 0  

Email Form not Working after upgrading to Pro 2019.

After entering the information and hitting the send button the page defaults to "https://www.topbuilder.co.za/imemail/imEmailForm.php " and I get this message

This page isn’t working

www.topbuilder.co.za is currently unable to handle this request.

HTTP ERROR 500

Posted on the
5 ANSWERS - 1 CORRECT
Francos H.
Francos H.
User
Author

Note all I did was move from V17 to PRO 2019. It worked fine in V17!

Read more
Posted on the from Francos H.
Esahc ..
Esahc ..
Moderator

Francos, I have loaded an old site into v2019 and my form works fine. I use a simple send data by email - are you using the same?

Read more
Posted on the from Esahc ..
Francos H.
Francos H.
User
Author

Hi, Yes see attatched..

Read more
Posted on the from Francos H.
Incomedia
Stefano G.
Incomedia

Good day to everyone

I would like to inform you that the issue has been addressed in the latest 2019.1.6

It seems to have been generated by a faulty installer prior to the 2019.1 release that didn't correctly overwrite older files.

Please update your software and try this again. Give me a feedback here if possible

Thank you

Stefano

Read more
Posted on the from Stefano G.