WebSite X5Help Center

 
Wagner A.
Wagner A.
User

Advertising Message Issues  en

Author: Wagner A.
Visited 1130, Followers 1, Shared 0  

I had no issues with the advertiziong message but it is impossible for me to publish the advertizing message

in picture 1 you will see my screen for the set up of the advertizing message

in picture 2 you see the preview (from X5) of the message

in picture 3 you see the actual web site that shows only a X for the adverizing message

It is not the first time that I use this message but this is the first time it does not work properly

Can you help me on this matter ?

AW

Posted on the
4 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello.

  1. Delete all site files from the hosting and re-upload it.
  2. Clear your browser’s cache.
  3. Check the PHP version of your site. I recommend 7.2 or 7.3.
Read more
Posted on the from Aleksej H.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

... no! ... il sito web è regolare; ... il messaggio COVID-19 viene visualizzato come nello STAMP ...
... sulla rete premere Ctrl + F5 ...

... perhaps it was better to open an HTML page inside a DIV_CUSTOM + IFRAME ...
... or with an automatic link of the HTML page in the ShowBox, with extra code

.

Read more
Posted on the from  ‪ KolAsim ‪ ‪
Wagner A.
Wagner A.
User
Author

I did all the operations as suggested by you and the probleme substited.

Today I received a new updated version of X5 and now the problem is solved

Thanks for your help

Read more
Posted on the from Wagner A.
Aleksej H.
Aleksej H.
Moderator

Glad your problem is resolved.

Read more
Posted on the from Aleksej H.