WebSite X5Help Center

 
Bugg V.
Bugg V.
User

403 Forbidden error  en

Author: Bugg V.
Visited 1492, Followers 1, Shared 0  

Hi,

I created a new website to replace my old one and when I uploaded over the old I ended up getting a:

You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

I was going over an old website created by website X5Pro 11. When I uploaded my new website created by X5Pro 13 over the old website its topped working all together?  I'm using Godaddy as a web host and that is done with Cpanel. Don't know whats wrong?

Posted on the
3 ANSWERS - 1 USEFUL
Andre E
Andre E
Moderator

It's best to clean out the webspace, maybe even through the control panel of your webagent.

Then do a clean full upload from latest version and see if this works.

Read more
Posted on the from Andre E
Bugg V.
Bugg V.
User
Author

That ended up working Thanks!

Read more
Posted on the from Bugg V.
Andre E
Andre E
Moderator

Great!

Thanks for the feedback.

Read more
Posted on the from Andre E