WebSite X5Help Center

 
Eran S.
Eran S.
User

Email form not working  en

Author: Eran S.
Visited 1379, Followers 1, Shared 0  

the email form or contact form is not working. i have uploaded the website and filled the info press the send however nothing was sent to the email i define. but i got back a "Thank you" email for the address i fill in the form. pls help 

Posted on the
4 ANSWERS - 1 USEFUL - 1 CORRECT
Wayne B.
Wayne B.
User

This can often be a PHP problem. Check that your webhost is using at least PHP 7.2. If not, there is often a way to upgrade this on your webhost control panel, or ask them to update it. Hope this helps.

Read more
Posted on the from Wayne B.
Esahc ..
Esahc ..
Moderator

Eran, is the "from" email address a domain email address (eg you at yourdomain.com)?  If the from email address is for instance a gmail address it will not be sent.

If you are using a domain email address for the website you have created it is almost certain Wayne has provided the answer.

Read more
Posted on the from Esahc ..
Klaus W.
Klaus W.
User

Die you select 'PHP Mailer' in Data Management ? Maybe you play a little bit with this entry.

Read more
Posted on the from Klaus W.