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Jebran K.
Jebran K.
User

Access site control panel Admin not login  en

Author: Jebran K.
Visited 1244, Followers 1, Shared 0  

plz help me my admin control panel not login. no any error i am enter username & password correct but still same page show  admin panel login every think its ok php version 7.4 updated 

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20 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. You must use email as login.

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Posted on the from Aleksej H.
Jebran K.
Jebran K.
User
Author

sir i am allradey login email id but same problem 

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Posted on the from Jebran K.
Xerardo D.
Xerardo D.
User

Hello, the same thing happened to me last week, it is one of the server's PHP settings, in the path of the folder where the sessions are stored

Tell the hosting administrator

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Posted on the from Xerardo D.
Jebran K.
Jebran K.
User
Author

hosting name ( Namecheap hosting)  sir plz help me 

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Posted on the from Jebran K.
Xerardo D.
Xerardo D.
User

Hello, talk to whoever has the web hosting service and explain the problem.

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Posted on the from Xerardo D.
Jebran K.
Jebran K.
User
Author

i have explain the problem you ask me I have checked the error logs on your website in /admin folder of script. Unfortunately, there are a lot of logs triggered in your code.

PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 5737
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 5737
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 7480
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 5737
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 7480
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 5737
PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/webbzmar/public_html/res/x5engine.php on line 7480

PHP Notice: Undefined index: email in /home/webbzmar/public_html/res/x5engine.php on line 7340
PHP Notice: Undefined index: column in /home/webbzmar/public_html/res/x5engine.php on line 5774

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Posted on the from Jebran K.
Jebran K.
Jebran K.
User
Author

how to solve this error plz help me 

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Posted on the from Jebran K.
Xerardo D.
Xerardo D.
User

The problem is in the PHP configuration on the server , in the path of the folder where the sessions are stored

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Posted on the from Xerardo D.
Marcus C.
Marcus C.
User

When we had the same problem last year, we found that it was the premissions on the server side,..we set file(s) premissions to "644", and folder premissions to "755", (in the admin folder via FTP).  How this helps.....

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Posted on the from Marcus C.
Jebran K.
Jebran K.
User
Author

hello every one hosting server asking I have double-checked with our technicians and there are no any server-related issues reflected. connect for the developer please help us

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Posted on the from Jebran K.
Jebran K.
Jebran K.
User
Author
Jebran K.
hello every one hosting server asking I have double-checked with our technicians and there are no any server-related issues reflected. connect for the developer please help us According to the check of our technicians, there are no server-related issues found. 22:59Olga Bavykina: According to the logs, there are no issues with the files/folders permissions as well.
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Posted on the from Jebran K.
Jebran K.
Jebran K.
User
Author
Jebran K.
Jebran K. hello every one hosting server asking I have double-checked with our technicians and there are no any server-related issues reflected.  According to the check of our technicians, there are no server-related issues found. According to the logs, there are no issues with the files/folders permissions as well. connect for the developer please help us
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Posted on the from Jebran K.
Xerardo D.
Xerardo D.
User

On the server, in the PHP configuration

session.save_path: /tmp

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Posted on the from Xerardo D.
Jebran K.
Jebran K.
User
Author

hello sir please clearly send details

session.save_path: /tmp   how to set this thanks

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Posted on the from Jebran K.
Jebran K.
Jebran K.
User
Author

Your account ownership has been successfully verified.
According to my check, there are recent error logs in the /home/webbzmar/public_html/admin/error_log file. Unfortunately, I am not familiar with the structure of your site so it is strongly suggested to contact the site developer for assistance on this.  

please see the file attach and checked it and how to sovle this issue

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Posted on the from Jebran K.
Incomedia
Stefano G.
Incomedia

Hello Jebran

You need to tell your hosting provider to take care of this:

session.save_path: /tmp 

They will set it for you, you do not need to do this yourself

Try it out and let me know if it works

Thank you

Stefano

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Posted on the from Stefano G.
Incomedia
Stefano G.
Incomedia

Hello Jebran

I apologize but the Staff cannot be of help for this because this file you mention needs to be edited by the Webhosting and we have no access to such files. As explained by other users as well, such an issue can and needs to be fixed by the Webhosting who has direct control over such configurations

Please consult them first and keep me posted here atfer

Thank you

Stefano

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Posted on the from Stefano G.