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Terrance O.
Terrance O.
User

Close one account and transfer the assets to another  en

Author: Terrance O.
Visited 217, Followers 2, Shared 0  

I recently discovered quite by accident, that I have two Incomedia accounts, one of which is empty, other than now having 50 credits purchased through it.

This empty account (***) has no product licenses or hosting or anything other than the 50 credits I accidently purchased through it. Is it possible to transfer the credits to my active account at *** and close this empty account out?

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2 ANSWERS - 1 CORRECT
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

The Incomedia employees will be online again on Monday and can certainly help.

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Posted on the from Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Terrance, 

I confirm we transferred the credits and disabled the other account. 

Thanks! Kind regards.

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Posted on the from Elisa B.

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