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Mark Pollard
Mark Pollard
User

Shopping cart not working  en

Author: Mark Pollard
Visited 2660, Followers 1, Shared 26  

I have made a website and filled out all the requirements for the shopping cart. However, when I click on the add to cart button all I get is a blank page. I do not get any messages or page content. I have redone the website three times and still get the same problem.

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9 ANSWERS
Cheeky Man
Cheeky Man
User

Wink

OK guys just fixed this for another X5er over the weekend might work for you too.... Install the latest version of Internet Explorer on your machine!

If you already have IE 9 and it's still blank, RESET your browser by:

Tools/Internet Options/Advanced/Reset button at the bottom.....

Close browser then Preview in X5!!!

.

www.frankscybercafe.com

.

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Posted on the from Cheeky Man
Mark Pollard
Mark Pollard
User
Author

Thanks Cheeky Man. Tried that but still have no shopping cart. Very frustrating as I have brought the software and it will not work properly.

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Posted on the from Mark Pollard
Cheeky Man
Cheeky Man
User

Wink

I'll do a remote if you like.... Read guestbook below before contacting!!

.

www.frankscybercafe.com

.

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Posted on the from Cheeky Man
Incomedia
Riccardo P.
Incomedia

Hi Mark,

try to visualize the site with another browser and send us the URL od your site, please.

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Posted on the from Riccardo P.
Mark Pollard
Mark Pollard
User
Author

Riccardo,

Have tried that. The existing website that is on the server - made with Website 8, works fine inall browsers. What happens when previewing the new website, or the old one, in Website 9, is that the shopping cart does not display after clicking the add to cart link. I have attached a screen shot of the page in question.

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Posted on the from Mark Pollard
Incomedia
Riccardo P.
Incomedia

Hi Mark,

sorry but there isn't the attachment.

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Posted on the from Riccardo P.
Roman L.
Roman L.
User

I have gone shopping on the site! What do I do? A client in a rage.I have gone shopping on the site! What do I do? A client in a rage.I have gone shopping on the site! What do I do? A client in a rage.I have gone shopping on the site! What do I do? A client in a rage.I have gone shopping on the site! What do I do? A client in a rage.

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Posted on the from Roman L.
Incomedia
Riccardo P.
Incomedia

Hi Mark,

can you send me the URL of the site please?

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Posted on the from Riccardo P.
Der Zwoemti
Der Zwoemti
Moderator

Es ist ein Bug vorhanden! Wieder einmal im neuen Update und dem Shopsystem.

Also der Fehler ist in der vorschau reproduzierbar!

Man legt einen Artikel in den Warenkorb und ändert dann dort die Anzahl. Schon ist der Warenkorb verschwunden. 

Ich habe das gestern schon gemeldet. 

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Posted on the from Der Zwoemti