Email form problem 
Author: Lesley L.
Visited 1471,
Followers 1,
Shared 0
I have set up an email form to enable the customers to email the booking form to us. However on the uploaded website I have tested the form but when you click send, the email form will not deliver to the destination address but downloads the following form onto the computer instead imEmailForm.php Please advise what could be wrong...
Posted on the
Ifphpis displayed ascode,usuallytheserveris not equipped withphp, whichthendoes not run,butwill bedisplayedasa textfile.
Ask yourhosterifphpis enabled
greeting
JBr.
PS:When youenter thedomainknown, we are abletotestthis.
Author
Hello again, having spoken to my hoster, PHP has been enabled and they advised me to upload the email form to the cgi server they created. This I have done but on testing the site after uploading, the form still does not send. Can anybody advise what I may be diong wrong??
I have atatched a screenshot of the send page. Note the sender email address is not ticked (should it be) However if so I does not seem to allow me to input anything in the box when ticked!!!
Any advice on this greatly appreciated
Author
Following on from my previous post, I have attached a screen shot of the cgi directory the host as provided and asked me to put the booking form into.
is it just a case of uploading the site to this directory or do I need to do anything else??
Is there somthing I am missing here
This is what they said in there email to me,
"Looking on your account you should be able to get PHP enabled on your webspace. This needs to be requested through the member centre as stated in the help section you are referring to. As you have correctly stated, this is related to MySQL. Please be advised, once activated, you will need to move the content of your webspace into the new CGI folder that will be created"
They have activated the PHP and I moved the content of the webspace to the new server. However do I also need to delete the contents of the old server maybe??
Have you uploadedthesitebefore,accordingscreenshotprobably not.Withmoreon the side ofthe annexbeginsupload.
Youhavenowenteredin theprevious screenshot, theemailaddress, which must beas a field typeemailaddressin theformprovidedSee theAppendix
greeting
JBr.
Author
The site has been uploaaded for quite a while on the standard server, but my web host said I need to move the project files to the CGI folder which is on a different server (the one on the second screen shot) to enable the form to send correctly. I tried this but the email does not send but dowloads on to my computer !!
Are the settings correct on my first screenshot I sent (sent again below)
Brian
Emailaddress of the customeron the websiteneeds tobe in thereas a fieldotherwisecan notbeansweredyes.That with thecgiI can not understand,phpwill usuallywithin the normal range,butof course I knownottheirserver.When youuploadyour pagesomewhere onceand enterthe address is known, more can beviewed, soeverything remainstheory,may even bein a subdirectorywww.domain.ext/testhp/
Seepreviousscreenshot for eamil-adr
greeting
JBr.