Activation Error 404
Author: Ashlee T.
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I'm receiving an activation error 404 while trying to activate the newly purchased website x5 v9 over the net. It comes up with the message: It was not possible to connect to the internet or the Incomedia server. My internet is on by the way. Please help.
Posted on the
. . . did you check your *internet-connection* ? x5 is *calling home* for registration - so you have to have a working internet connection. Check antivirus/firewall - possibly they are *blocking* . . .
Author
I have a working internet connection. I have also disabled the firewall and antivirus but still to no avail with the same error message
Author
How do I can an unlock code since I cannot even activate over the net?
This error depends on your internet connection, make sure it works properly.
If you need i can tell you the procedure of manually unlock.
Hello Ashlee, please be also sure the problem could not be related to the fact you're connecting to the Internet using a PROXY. Let me know.
Author
Yes, I would like you to tell me the procedure to manually unlock my software so I can start using it. I am not using a proxy internet.
Hello!
The error you are having is very strange, we have installed thousands of programs up until now therefore I will try to help you solve it.
As my collegue was saying the error could be caused by 3 different things:
First of all, I would like to ask you to try once more in order to understand if it was caused by the other two points.
If you still can not manage, please preoceed with the manual activation:
Author
Ok, the software is now registered manually by following your instructions. Thank you very much, and looking forward to using now.