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Michael H.
Michael H.
User

Animated Image displaying blank  en

Auteur : Michael H.
Visité 564, Followers 1, Partagé 0  

I have two pages with multiple animated images, however fr some reason two on each page are displaying blank. See screenshot attached.

I have tried holding control before clicking preview, as well as deleting and re-adding them.

Any suggestions?

PS. They are displaying grey as the background color is grey.

Posté le
9 RéPONSES
Andre E
Andre E
Moderator

Do they work online?

try top right button in x5 preview, with pulldown and select an internet explorer, does it work over there ?

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Posté le de Andre E
Michael H.
Michael H.
User
Auteur

No they are still blank when I select that option.

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Posté le de Michael H.
Andre E
Andre E
Moderator

What version are you using? Do you have a website adress?

can you attach a picture that does not work so i can try it myself and test in several versions.

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Posté le de Andre E
Michael H.
Michael H.
User
Auteur

I am using verion 2019.3 Pro.

I have an address but am rebuilding it from scratch so this is not live yet. www.directech.co.za.

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Posté le de Michael H.
Michael H.
Michael H.
User
Auteur

screenshot 

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Posté le de Michael H.
Andre E
Andre E
Moderator

I mean the picture you use, not a prtscrn from your pc

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Posté le de Andre E
Michael H.
Michael H.
User
Auteur

Here is one of the images, it is 500px X 500px, jpeg format. I do not believe it is the image as I edited them all the same, and have tried using one of the other images that are displaying and it still does not work on that specific area. 

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Posté le de Michael H.
Andre E
Andre E
Moderator

What happens if you build a second page in the same way then?

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Posté le de Andre E