WebSite X5Help Center

 
Alain W.
Alain W.
User

Problem updating my website on the Internet  en

Auteur : Alain W.
Visité 723, Followers 1, Partagé 0  

Hello

The function that is supposed to update content on my website isn't operating as it should.

But when I go to check on my site, I see that nothing has changed.

After speaking with my hosting provider, they informed me that the issue was caused by my software: Website X5 pro V2023.1.5

Thank you for your help

Posté le
4 RéPONSES - 1 UTILES
Franz-Josef H.
Franz-Josef H.
Moderator

First the following question: did you refresh the display with F5 after uploading and calling up the website in the browser? 

second: can you give us the url of the website so that we can analyze it better.

Lire plus
Posté le de Franz-Josef H.
Alain W.
Alain W.
User
Auteur

Yes, after applying the update I pressed the F5 key, and the update appears

However, the update is not displayed when I open my site with Google Chrome or Microsoft Edge.

I opened my website on a different computer, but the update was not there.

In addition, I upgraded my software, and it is currently running version 2023.2.5.

This is the address of my URL: Forensicphotography.one

Lire plus
Posté le de Alain W.
Franz-Josef H.
Franz-Josef H.
Moderator

Is your web host one.com? Something was changed there for the upload. A similar problem was solved in this post, maybe it will help you.

Lire plus
Posté le de Franz-Josef H.
Alain W.
Alain W.
User
Auteur

It took some time, but I was finally able to figure out what the issue was, and I am now free to make any necessary changes to my website.

Lire plus
Posté le de Alain W.