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Bert E.
Bert E.
User

Upload website not possible anymore  en

Auteur : Bert E.
Visité 238, Followers 1, Partagé 0  

Since some days none of my website can be uploaded anymore. After a while I get the message time-out for uploading. I heve several websites with different website providers but all give the same problem. What goes wrong? Regards, Bert 

Posté le
6 RéPONSES - 1 UTILES
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DE

Have any new programs been installed?

What about firewalls, antivirus programs, VPNs or similar?

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Posté le de Daniel W.
Bert E.
Bert E.
User
Auteur

Hello Daniel,

Not that I know. As far as  I can see nothing changed. Only an update of Website X5 pro. But that was a minor update I think. 

I also tried it on my laptop that I use as a backup for my websites. Same results. not possible to upload although I use for different websites different hostingparties. 

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Posté le de Bert E.
Incomedia
Eric C.
Incomedia

Hello Bert,
are you using the same network with both computers?
If so, could you try using a different network, such as a mobile phone hotspot, if possible?
If you do not have this option, or the issue persists even like that, could I have a copy of one of these project so that I can try to reproduce the error?
You can export it in Step 5 - Export, choosing the “Export the project option” to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.

Eric

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Posté le de Eric C.
Bert E.
Bert E.
User
Auteur

Hello Eric, thanks, I will try to use another network today or tomorrow and inform you leter. Regards, Bert 

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Posté le de Bert E.
Bert E.
Bert E.
User
Auteur

Hello Eric,

Indeed, when I use another netwerk with my mobile ashotspot it is possible to upload a site. I will contact my network provider and aks them what can be the problem. Thanks. 

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Posté le de Bert E.
Bert E.
Bert E.
User
Auteur

The problem was due to a update of the router of my provider. Problem is solved by my provider. 

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Posté le de Bert E.