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George M.
George M.
User

Generic error (eshop)  en

Autore: George M.
Visite 1980, Followers 1, Condiviso 0  

Suddenly without make any change in the eshop of my site, when someone makes a purchace, in the last step when he submits the order it shows up a text box which say Generic error. What can i do to fix it? 

This problem had not being fixed even with the latest update.

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6 RISPOSTE
JiPeR 48
JiPeR 48
Moderator
Utente del mese FR

Hi George,

Your control panel is not accessible: http://www.rimar.gr/admin/

Check the PHP on the server (5.6 mini, 7.xx advisable).

J.P.

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Postato il da JiPeR 48
George M.
George M.
User
Autore

Where can i find PHP;

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Postato il da George M.
George M.
George M.
User
Autore

I activate the account of the admin with an email but i think nothing changed.

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Postato il da George M.
George M.
George M.
User
Autore

I found only the file e-shop.php

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Postato il da George M.
George M.
George M.
User
Autore

Can you help me to solve the problem;

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Postato il da George M.
JiPeR 48
JiPeR 48
Moderator
Utente del mese FR

Hi George,

Please contact your provider to verify that PHP is running on the server and that it has been configured properly. Some providers, infact, especially those offering free space do not support PHP code execution.

J.P.

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Postato il da JiPeR 48