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George M.
George M.
User

Generic error (eshop)  en

Autor: George M.
Visitado 266, Followers 1, Compartido 0  

Suddenly without make any change in the eshop of my site, when someone makes a purchace, in the last step when he submits the order it shows up a text box which say Generic error. What can i do to fix it? 

This problem had not being fixed even with the latest update.

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6 RESPUESTAS
Jiper 85
Jiper 85
Moderator
Usuario del mes FR

Hi George,

Your control panel is not accessible: http://www.rimar.gr/admin/

Check the PHP on the server (5.6 mini, 7.xx advisable).

J.P.

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George M.
George M.
User
Autor

Where can i find PHP;

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George M.
George M.
User
Autor

I activate the account of the admin with an email but i think nothing changed.

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George M.
George M.
User
Autor

I found only the file e-shop.php

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George M.
George M.
User
Autor

Can you help me to solve the problem;

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Jiper 85
Jiper 85
Moderator
Usuario del mes FR

Hi George,

Please contact your provider to verify that PHP is running on the server and that it has been configured properly. Some providers, infact, especially those offering free space do not support PHP code execution.

J.P.

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