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George M.
George M.
User

Generic error (eshop)  en

Auteur : George M.
Visité 2271, Followers 1, Partagé 0  

Suddenly without make any change in the eshop of my site, when someone makes a purchace, in the last step when he submits the order it shows up a text box which say Generic error. What can i do to fix it? 

This problem had not being fixed even with the latest update.

Posté le
6 RéPONSES
JiPeR 48
JiPeR 48
Moderator

Hi George,

Your control panel is not accessible: http://www.rimar.gr/admin/

Check the PHP on the server (5.6 mini, 7.xx advisable).

J.P.

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Posté le de JiPeR 48
George M.
George M.
User
Auteur

Where can i find PHP;

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Posté le de George M.
George M.
George M.
User
Auteur

I activate the account of the admin with an email but i think nothing changed.

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Posté le de George M.
George M.
George M.
User
Auteur

I found only the file e-shop.php

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Posté le de George M.
George M.
George M.
User
Auteur

Can you help me to solve the problem;

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Posté le de George M.
JiPeR 48
JiPeR 48
Moderator

Hi George,

Please contact your provider to verify that PHP is running on the server and that it has been configured properly. Some providers, infact, especially those offering free space do not support PHP code execution.

J.P.

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Posté le de JiPeR 48