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George M.
George M.
User

Generic error (eshop)  en

Автор: George M.
Просмотрено 2012, Подписчики 1, Размещенный 0  

Suddenly without make any change in the eshop of my site, when someone makes a purchace, in the last step when he submits the order it shows up a text box which say Generic error. What can i do to fix it? 

This problem had not being fixed even with the latest update.

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JiPeR 48
JiPeR 48
Moderator

Hi George,

Your control panel is not accessible: http://www.rimar.gr/admin/

Check the PHP on the server (5.6 mini, 7.xx advisable).

J.P.

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George M.
George M.
User
Автор

Where can i find PHP;

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Размещено От George M.
George M.
George M.
User
Автор

I activate the account of the admin with an email but i think nothing changed.

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Размещено От George M.
George M.
George M.
User
Автор

I found only the file e-shop.php

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Размещено От George M.
George M.
George M.
User
Автор

Can you help me to solve the problem;

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JiPeR 48
JiPeR 48
Moderator

Hi George,

Please contact your provider to verify that PHP is running on the server and that it has been configured properly. Some providers, infact, especially those offering free space do not support PHP code execution.

J.P.

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Размещено От JiPeR 48