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Henrik H.
Henrik H.
User

Can not download template  en

Autor: Henrik H.
Visitado 62, Seguidores 0, Compartilhado 0  

I just paid for 50 credits so I could download Pit Stop Shop template, but I get an error telling me: Can not download - how do I get this template?

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3 RESPOSTAS - 1 ÚTIL
Henrik H.
Henrik H.
User
Autor

This is what happens

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Daniel W.
Daniel W.
User
Usuário do mês DEUsuário do mês EN

This sometimes happens with free templates, too. Then you just have to repeat the download until it works.

Doesn't this work with purchased templates?

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Publicado em de Daniel W.
Daniel W.
Daniel W.
User
Usuário do mês DEUsuário do mês EN

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Where can I find the templates that I buy?

When you buy one of the WebSite X5 Templates from the Marketplace, you will receive an email with the order details. After having started the software, you will find the Template you just purchased in the available template list in the Licensed category of the Template selection window.

>> https://market.websitex5.com/en/faq#templates

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Publicado em de Daniel W.