Call numbers not working 
Author: ROBERT FINESTONE
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Hi Incomedia.
One of my websites is having problems with phone numbers on mobile not calling or even giving the option to call. Also, some buttons that previously were clickable are no longer please advise?
http://www.jupiterhealthservices.com.au/apsley-medical-centre.html
Incomedia no error just not working
Posted on the
Author
I have backed up the project to file then reinstalled on x5 and re-uploaded entire project to ftp but still some of the phone numbers won't dial on mobile!
Hi Robert,
how did you insert the link for the phone call? Did you use custom code?
Thank you! Kind regards.
To assign the LINK, ... choose the
File or URL | Internet file option and type in the URL address that gives its position on the Internet; for example:
tel: +390123456789 (+44 x en)
(IT) - Per assegnare il COLLEGAMENTO, ... scegliere l'opzione File o URL | File su Internet e digitare l'indirizzo (URL) che ne identifica la posizione in rete; per esempio: tel:+390123456789
...!... error in HEAD...!... <a name="Top"></a>
.
ciao
Author
Hi Elisa
No code normally any phone numbers i have in my text becomes a clickable link on mobile!
The function, where telephone numbers are automatically recognized in the browser, is a browser-dependent setting and can not be influenced from the homepage. For sure of the phone number you should use the appropriate link in website x5.
JJ.
Hi Robert,
please follow KolAsim suggestion, and let me know if you can solve the issue this way.
Thanks, kind regards.
Author
Hi, KolAsim please explain better! I'm a bit dumb today and most days
!!
I usually just leave numbers and when it goes to mobile it works fine but for this project, it does not work after it was working fine 3 weeks ago.
Hello; ... or use "The Link window" functions of the program, as said before:
or use the TAG <A> in Object HTML Code; for example:
<a style="font-size:22px;text-decoration:none;color:blue" href="tel:9876543210">Click Here To Call Support 987 654 3210</a>
(IT) - ciao; ... o usi le funzioni "collegamento" del programma, come detto prima;
oppure usi il TAG <A> in Oggetto Codice HTML; per esempio:
<a style="font-size:22px;text-decoration:none;color:blue" href="tel:9876543210">Click Here To Call Support 987 654 3210</a>
.
ciao
.
Author
It seems like an alignment problem my booking button is now doing the same and not working but if you click below the button it seems to work? It only happens on mobile!!!
Incomedia
Author
Try copy text from the pages in mobile and you will see the alignment issue
Author
These two are doing the same on mobile cant copy text off pages or use buttons:
http://www.harvestlakesmedicalcentre.com.au/
http://www.jupiterhealthservices.com.au/index.html
These two are fine as are all my other sites seem fine on mobile:
http://www.jupitercosmetic.com.au/
http://www.jupiterdentalclinic.com.au/
... NO! > href="callto://086340484"
>>> href="tel:086340484"
https://helpcenter.websitex5.com/en/post/187557#comment8
https://helpcenter.websitex5.com/en/post/187557#comment3
.
Author
You seem not to be understanding me. Go to t
he two affected sites and try copy text from it and you 'll see what I mean...
Hi, Robert. You must use the correct format. don't use "callto:" (open Skype)