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Bill W.
Bill W.
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Cannot access templates. message says it is not possible to complete the download  en

Author: Bill W.
Visited 1563, Followers 1, Shared 0  

I Cannot access the templates in Version 14 pro.  It give a message that says, "It is not possible to complete the download."  Please help.

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1 ANSWERS
Incomedia
Elisa B.
Incomedia

Hello Billy, 

thank you for your message. 

Where do you get this error? Could you please post a screenshot to show that to me, as well as where it appears? Please disable your firewall and antivirus programs, then start the program as administrator. 

Thanks! Kind regards. 

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Posted on the from Elisa B.