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Steve B.
Steve B.
User

Contact form configuration  en

Author: Steve B.
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Hi

I am trying to configure the contact form so that when the message is delivered to my email address I can simply click on reply to respond to the person who has sent me a message. However the email shows that the email is from my own email adress so that when I click on reply I am sending a message back to myself.

Any help appreciated.

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3 ANSWERS - 2 USEFUL - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Steve,

You will need to go to your Contact Form Object in Step 4, and then to the 'Send' tab of the Object properties.

Under Data submission > Send data by email, ensure that the checkbox for 'Sender email address' is ticked, and set the drop-down field to match the title which you used for the email address field on the contact form.

If you don't do this then the sender email address defaults to that of the website administrator.

Detailed instructions are here:

https://help.websitex5.com/en/v2019.2/pro/index.html?ins_form_tab2.htm

Kind regards,

Paul

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Posted on the from Paul M.
Steve B.
Steve B.
User
Author

Hi Paul

I take it I am just dealing with the left hand side of the send tab. (The right handside appears to just deal with sending a message back to the enquirer) 

The drop down box on the left just gives me one option 'email' and the user email address below is mine.

I don't see what else I can change, any ideas.

Regards

Steve 

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Posted on the from Steve B.
Paul M.
Paul M.
Moderator

Yes, that's correct.

Set the form up as shown below:

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Posted on the from Paul M.