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John P.
John P.
User

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Author: John P.
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Good morning

So I have the generic upload error. I did check other help
Using the inbuilt uploader

using my normal login details I now get the error. 
It cannot connect to the server, I have checked all settings for errors

I use SFTP and have always been able to log in
using filezilla on checking I can connect. It is within X5 ?

Any help would be great 

best regards John

Posted on the
4 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

John, perhaps you could provide further details?

With filezilla can you provide a screenshot of the login details that work and the same for WX5? Normally they should be nearly identical.  A screenshot of the error message may also assist us (& frequently it is no more than a warning).

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Posted on the from Esahc ..
John P.
John P.
User
Author

Hi I use one.com. Just checked my other website and it uploads to server.

So with this one I get the attached. It goes through the checks then falls at the end,
I have printed of the server details from One.com to double check, also changed the password.

But still the same error
I am using the ssh protocol now

I also copied the settings from filezilla to X5 

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Posted on the from John P.
John P.
John P.
User
Author

Hi I use one.com. Just checked my other website and it uploads to server.

So with this one I get the attached. It goes through the checks then falls at the end,
I have printed of the server details from One.com to double check, also changed the password.

But still the same error
I am using the ssh protocol now

I also copied the settings from filezilla to X5 

Read more
Posted on the from John P.
John P.
John P.
User
Author

Good Morning
After re setting the password several times I can now upload website to server.

Strange generic error, but now working

thank you for your help

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Posted on the from John P.