E-mail Form in Website X5 2021 V4.4 
Autore: Marian Sorin
Visite 1956,
Followers 3,
Condiviso 0
Hello,
After the latest update to Website X5 2021 V4.4, at the sender e-mail not apear the real sender, and apear the e-mail that was set on software in FTP and Database Parameters to sender E-mail address.
How can be solved this problem? I use other webspace provider. Until now the E-mail form worked fine.
Thak you!
Postato il
+1
I have the same problem
Hello.Recheck these settings:
Autore
Sender e-mail address is mandatory...
Autore
Sender email address?
There must be your Email adress that thay can see whoo send them aa answer from your page.
Autore
My email address is set but the problem is that the same email address appears to the sender as well as the recipient.
If we choose for the option SMTP we did not receive the contact form at all, so we change the option to PHP Mailer and we have the same problem as Marian with the email adress.
Autore
You have to insert the SMTP address from your e-mail settings...
Yes, I did.
Re-check your SMTP settings. Try different E-mail script type .
I have tried different SMTP settings and one of them will work. Nevertheless the problem that the sender e-mail will not apear on my side is still exist. The SMTP setting instead of the PHP Mailer doesn't solve this issue.
leggete qui:
https://helpcenter.websitex5.com/it/post/244833