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Marian Sorin
Marian Sorin
User

E-mail Form in Website X5 2021 V4.4  en

Автор: Marian Sorin
Просмотрено 786, Подписчики 3, Размещенный 0  

Hello,

After the latest update to Website X5 2021 V4.4, at the sender e-mail not apear the real sender, and apear the e-mail that was set on software in FTP and Database Parameters to sender E-mail address.

How can be solved this problem? I use other webspace provider. Until now the E-mail form worked fine.

Thak you! 

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13 Ответы - 2 Полезно
Antal Z.
Antal Z.
User

+1

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Размещено От Antal Z.
Branko P.
Branko P.
User

I have the same problem

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Размещено От Branko P.
Aleksej H.
Aleksej H.
Moderator
Лучший пользователь месяца EN

Hello.Recheck these settings:

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Размещено От Aleksej H.
Marian Sorin
Marian Sorin
User
Автор

Sender e-mail address is mandatory...

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Размещено От Marian Sorin
Marian Sorin
Marian Sorin
User
Автор

Sender email address?

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Размещено От Marian Sorin
Branko P.
Branko P.
User

There must be your Email adress that thay can see whoo send them aa answer from your page.

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Размещено От Branko P.
Marian Sorin
Marian Sorin
User
Автор

My email address is set but the problem is that the same email address appears to the sender as well as the recipient.

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Размещено От Marian Sorin
Monica A.
Monica A.
User

If we choose for the option SMTP we did not receive the contact form at all, so we change the option to PHP Mailer and we have the same problem as Marian with the email adress.

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Размещено От Monica A.
Marian Sorin
Marian Sorin
User
Автор

You have to insert the SMTP address from your e-mail settings...

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Размещено От Marian Sorin
Monica A.
Monica A.
User

Yes, I did.

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Размещено От Monica A.
Aleksej H.
Aleksej H.
Moderator
Лучший пользователь месяца EN
Monica A.
If we choose for the option SMTP we did not receive the contact form at all, so we change the option to PHP Mailer and we have the same problem as Marian with the email adress.

Re-check your SMTP settings. Try different E-mail script type .

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Размещено От Aleksej H.
Monica A.
Monica A.
User

I have tried different SMTP settings and one of them will work. Nevertheless the problem that the sender e-mail will not apear on my side is still exist. The SMTP setting instead of the PHP Mailer doesn't solve this issue.

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Размещено От Monica A.