WebSite X5Help Center

 
Marian Sorin
Marian Sorin
User

E-mail Form in Website X5 2021 V4.4  en

Autor: Marian Sorin
Visitado 746, Followers 3, Compartido 0  

Hello,

After the latest update to Website X5 2021 V4.4, at the sender e-mail not apear the real sender, and apear the e-mail that was set on software in FTP and Database Parameters to sender E-mail address.

How can be solved this problem? I use other webspace provider. Until now the E-mail form worked fine.

Thak you! 

Publicado en
13 RESPUESTAS - 1 ÚTIL
Antal Z.
Antal Z.
User

+1

Leer más
Publicado en de Antal Z.
Branko P.
Branko P.
User

I have the same problem

Leer más
Publicado en de Branko P.
Aleksej H.
Aleksej H.
Moderator
Usuario del mes EN

Hello.Recheck these settings:

Leer más
Publicado en de Aleksej H.
Marian Sorin
Marian Sorin
User
Autor

Sender e-mail address is mandatory...

Leer más
Publicado en de Marian Sorin
Marian Sorin
Marian Sorin
User
Autor

Sender email address?

Leer más
Publicado en de Marian Sorin
Branko P.
Branko P.
User

There must be your Email adress that thay can see whoo send them aa answer from your page.

Leer más
Publicado en de Branko P.
Marian Sorin
Marian Sorin
User
Autor

My email address is set but the problem is that the same email address appears to the sender as well as the recipient.

Leer más
Publicado en de Marian Sorin
Monica A.
Monica A.
User

If we choose for the option SMTP we did not receive the contact form at all, so we change the option to PHP Mailer and we have the same problem as Marian with the email adress.

Leer más
Publicado en de Monica A.
Marian Sorin
Marian Sorin
User
Autor

You have to insert the SMTP address from your e-mail settings...

Leer más
Publicado en de Marian Sorin
Monica A.
Monica A.
User

Yes, I did.

Leer más
Publicado en de Monica A.
Aleksej H.
Aleksej H.
Moderator
Usuario del mes EN
Monica A.
If we choose for the option SMTP we did not receive the contact form at all, so we change the option to PHP Mailer and we have the same problem as Marian with the email adress.

Re-check your SMTP settings. Try different E-mail script type .

Leer más
Publicado en de Aleksej H.
Monica A.
Monica A.
User

I have tried different SMTP settings and one of them will work. Nevertheless the problem that the sender e-mail will not apear on my side is still exist. The SMTP setting instead of the PHP Mailer doesn't solve this issue.

Leer más
Publicado en de Monica A.