Change of purchased object
Autor: Igor B.
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Can I change the purchased object ( Masonry ) for Justified Gallery without using additional credits?
Posted on the
Hello Igor,
You'll need to wait for an official response from the Incomedia support team.
Please allow 24-72 hours for their reply (excluding weekends).
Kind regards,
Paul
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Hi Igor,
thank you for getting in touch.
Unfortunately, it isn't possible to substitute the purchased object, still we can process a refund for Masonry, so you can buy Justified Gallery instead: should I proceed?
Thanks! Kind regards.
Autor
Thank you. Yes please do it.
Hi Igor,
I confirm the refund was processed as requested.
Thanks! Kind regards.