Change of purchased object 
Author: Igor B.
Visited 583,
Followers 1,
Shared 0
Can I change the purchased object ( Masonry ) for Justified Gallery without using additional credits?
Posted on the
Hello Igor,
You'll need to wait for an official response from the Incomedia support team.
Please allow 24-72 hours for their reply (excluding weekends).
Kind regards,
Paul
Search the WebSite X5 Help Center
Hi Igor,
thank you for getting in touch.
Unfortunately, it isn't possible to substitute the purchased object, still we can process a refund for Masonry, so you can buy Justified Gallery instead: should I proceed?
Thanks! Kind regards.
Author
Thank you. Yes please do it.
Hi Igor,
I confirm the refund was processed as requested.
Thanks! Kind regards.